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Privacy Policy

Introduction

This Privacy Policy outlines how Symptom Spectrum Limited ("we", "us", or "our") collects, uses, discloses, and manages the personal information of visitors and users ("you") of our website and services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws.

What Information Do We Collect?

We collect information that you voluntarily provide to us, such as your name, email address, and other contact details when you sign up for our services, subscribe to our newsletter, or communicate with us. We may also collect technical information such as IP addresses, browser types, and usage details through automatic data collection tools.

How Do We Collect Your Information?

Your personal information is collected through various methods, including:

  • When you sign up for our platform or services.

  • When you engage with our customer support or request information.

  • Automatically, as you navigate through our site, through cookies, and other tracking technologies.

 

Why Do We Collect Your Personal Information?

The information we collect is used for several purposes, including:

  • To provide and improve our services.

  • To communicate with you about our services, promotions, and updates.

  • For internal analytics and market research.

  • To comply with legal obligations.

 

Storage, Use, Sharing, and Disclosure

Your personal information is stored securely and is not shared with third parties, except as necessary to provide our services or as required by law. We may share your information with service providers who perform services on our behalf, under strict confidentiality agreements.

 

Communication with Site Visitors

We may use your personal information to contact you with newsletters, marketing materials, or other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

 

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

 

Withdrawing Consent and Managing Your Information

You have the right to withdraw your consent to our collection and use of your personal information at any time. You can also request access to, correction of, or deletion of your personal information by contacting us at the address below.

 

Privacy Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • By email: skin@symptomspectrum.com

  • By visiting this page on our website: 

  • By mail: Symptom Spectrum Limited, 272 Regents Park Road, London, England, N3 3HN

 

Governing Law

This Privacy Policy is governed by the laws of the United Kingdom, England and Wales. Any disputes arising under or in connection with this Privacy Policy will be resolved in the courts of England and Wales.

By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

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